Capture Personal Injury Cases Before Your Competitors Do

Injured clients hire the first firm that answers. Our 24/7 virtual intake specialists capture every call, chat, and inquiry, converting leads into signed cases fast.

What Does a Personal Injury Legal Intake Specialist Do?

A Personal Injury intake specialist ensures fast lead response, accurate case screening, and compassionate client support—helping your firm sign more cases while attorneys focus on litigation.

Our Personal Injury Intake Specialists assist with:

Answering Calls, Chats & Web Forms 24/7
  • Answering calls, chats, and web forms immediately to capture leads before they contact competitors
Screening Cases & Assessing Liability
  • Gathering critical details on liability, damages, and insurance coverage to qualify cases upfront
Building Trust Through Compassionate Engagement
  • Building trust with injured clients through empathetic communication during their most vulnerable moments
Managing Data Entry & CRM Systems
  • Inputting case details into your system with accuracy and confidentiality for seamless attorney handoff
Coordinating Follow-Ups & Document Collection
  • Gathering medical records, police reports, and other essential documentation from clients
Scheduling Consultations & Managing Calendars
  • Booking attorney consultations and managing calendars to ensure efficient case flow and timely follow-through

Why Personal Injury Firms Trust Legal Intaker

Our virtual intake specialists ensure your firm captures every qualified lead with the speed, empathy, and precision that converts injured clients into signed cases.

Scalable Staffing Without Overhead

Consistent Quality & Brand Standards

Higher Conversion Rates Through Proven Playbooks

Real-Time Reporting & Performance Insights

Personal Injury Intake Services

Our specialized intake team is trained to screen every major PI case type, gathering the critical details that determine case value, liability, and strategic direction from the first call.

  • Service

  • Motor Vehicle Accidents
  • Premises & Product Liability
  • Catastrophic & Complex Injuries
  • Workplace & Medical Claims
  • What It Covers

  • Policy limits, injury severity, liability assessment, CDL status for trucks, rideshare platform details, and app logs for Uber/Lyft cases
  • Hazard documentation, property owner notice, slip and fall evidence, defective product details, and witness information
  • Brain injuries, burns, spinal damage, long-term disability potential, wrongful death family relationships, and dependent information
  • Workers' comp eligibility, third-party liability opportunities, medical malpractice timelines, provider details, and negligence indicators

Motor Vehicle Accidents

Premises & Product Liability

Catastrophic & Complex Injuries

Workplace & Medical Claims

How It Works

Step 1
Strategy & Setup

We analyze your intake workflow, CRM system, and lead sources to customize our approach for your firm.

Schedule
Step 2
Meet Your Dedicated PI Intake Team

Trained virtual intake specialists who understand your case criteria, brand voice, and conversion goals.

Talent Pool
Step 3
Launch & Convert

We go live immediately, capturing qualified leads 24/7 and converting more injured clients into signed cases.

Start Working

Frequently Asked Questions

What does a Personal Injury intake specialist do?

How quickly can we launch?

How much does it cost?

Can you integrate with our software?

Do you support Spanish-speaking clients?